The Microsoft IT Support Specialist Professional Certificate is an ideal starting point for anyone looking to build a successful career in IT support. This certificate validates foundational knowledge in Microsoft 365 services. This helps you to demonstrate your understanding of cloud concepts, core Microsoft 365 services, security, compliance, and trust, along with Microsoft 365 pricing and support. To achieve this certification, you will need to pass the Microsoft 365 Fundamentals (MS-900) exam. This entry-level certification will prepare you for a variety of IT roles.
In this article, we will explore everything you need to know about the Microsoft 365 Fundamentals (MS-900) exam, including the exam details, core skills measured, preparation resources, and the benefits of earning this certification.
The Microsoft IT Support Specialist Professional Certificate is an excellent credential for beginners in the IT field. Here are a few reasons why you should consider this certification:
Industry Recognition: As one of the world’s leading tech companies, Microsoft certifications are highly valued by employers and recognized across industries.
Solid Foundation: The certificate provides a broad introduction to Microsoft 365. A suite of productivity tools used by businesses worldwide. Understanding these tools is critical for any IT support role.
Career Advancement: Holding a Microsoft certification can make you a more competitive candidate for IT support positions, potentially leading to higher pay and more opportunities for advancement.
Gateway to More Advanced Certifications: The fundamentals certification is a stepping stone to more advanced Microsoft certifications, such as Microsoft Certified: Security, Compliance and Identity Fundamentals or Microsoft Certified: Modern Desktop Administrator Associate.
The Microsoft 365 Fundamentals (MS-900) exam is designed to validate your foundational knowledge of cloud services and Microsoft 365. The exam is suitable for professionals new to Microsoft 365 or for those looking to broaden their knowledge of cloud-based services.
Exam Name: Microsoft 365 Fundamentals
Registration Code: MS-900
Format: Multiple-choice
Duration: 60 minutes
Passing Score: 700 out of 1000
Exam Fee: USD 99 (varies by location)
The Microsoft 365 Fundamentals (MS-900) exam focuses on several key areas which are mentioned below:
Understanding cloud computing concepts, such as different types of cloud models (public, private, hybrid) and cloud service models (IaaS, PaaS, SaaS). The benefits of using cloud services include scalability, reliability and cost-efficiency.
Knowledge of Microsoft 365 services and products which include Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams. Understanding how Microsoft 365 helps businesses improve collaboration and productivity.
An understanding of Microsoft’s approach to security, compliance, and trust within Microsoft 365. Awareness of Microsoft 365 security solutions, such as Microsoft Defender, Azure AD and Microsoft Information Protection.
Knowledge of different Microsoft 365 subscription plans and their benefits. Understanding of the service level agreements (SLAs) and Microsoft 365 support options.
To prepare effectively for the Microsoft 365 Fundamentals (MS-900) exam, consider using a combination of the following resources:
Microsoft Learn: Microsoft Learn provides free online learning paths specifically designed for the Microsoft 365 Fundamentals (MS-900) exam. These modules offer a hands-on approach with interactive exercises, quizzes, and labs to reinforce learning.
Microsoft Documentation: The official Microsoft documentation provides in-depth information on all Microsoft 365 services and features covered in the exam.
Exam Ref Study Guides: "Exam Ref MS-900 Microsoft 365 Fundamentals" is a study guide that provides extensive coverage of all exam objectives with practice questions and exam tips.
Online Courses: Platforms like LinkedIn Learning, Udemy, and Coursera offer courses specifically tailored to the Microsoft 365 Fundamentals (MS-900) exam. These courses often include video lectures, practice quizzes, and downloadable resources.
Practice Tests: Taking practice tests is essential to familiarize yourself with the exam format and identify any knowledge gaps. Pass4Future is one of the most popular platforms that offer updated and high-quality exam practice questions for the MS-900 certification exam.
Study Groups and Forums: Join online communities, such as the Microsoft Tech Community or Reddit's IT Certification subreddit, to connect with other learners, share resources, and get your questions answered.
Earning the Microsoft IT Support Specialist Professional Certificate by passing the Microsoft 365 Fundamentals (MS-900) exam offers numerous benefits:
Enhanced Credibility: Demonstrates your commitment to learning and your foundational knowledge of Microsoft 365 services and cloud computing concepts.
Broader Career Opportunities: Opens doors to various IT roles, such as IT support specialist, help desk technician or systems administrator.
Potential Salary Increase: Certified professionals often command higher salaries compared to their non-certified counterparts.
Continued Learning and Growth: Provides a solid foundation to pursue more advanced Microsoft certifications which helps you to continually grow and advance in your career.
Registering for the Microsoft 365 Fundamentals (MS-900) exam is straightforward:
Visit the Microsoft Certification Page: Go to the Microsoft certification page and search for the MS-900 exam.
Create a Microsoft Account: If you do not have one already then create a new Microsoft account for your exam registration.
Schedule Your Exam: Choose your exam delivery option (online or at a test center) then select a date and time and complete the registration.
Pay the Exam Fee: The exam fee may vary depending on your location.
The Microsoft IT Support Specialist Professional Certificate is earned by passing the Microsoft 365 Fundamentals (MS-900) exam. It is an excellent starting point for anyone looking to enter the IT industry or enhance their existing skills. It provides a broad understanding of cloud concepts, Microsoft 365 services and security and compliance principles.By leveraging the recommended study resources and preparing thoroughly, you can pass the MS-900 exam and take a significant step forward in your IT career. Whether you are just starting or looking to advance, this certification will help you stand out in a competitive job market and open up new career opportunities in IT support.